Field Service Engineer (Optical)

Fulltime, Vaste baan
As a Field Service Engineer, you are responsible for the commissioning of new installations, preventive maintenance, emergency repairs, inspections, and providing training. You report to a supervisor and work closely with various departments. In this role, you will travel both nationally and internationally.
Over de functie
  • Conducting service visits at customer locations for installation, commissioning, emergency repairs, preventive maintenance, audits, retrofits, and training.
  • Performing mechanical and electrical work.
  • Conducting remote audits.
  • Ensuring first-time-fix and customer satisfaction.
  • Communicating and reporting effectively to resolve customer issues efficiently.
  • Providing technical support to customers via phone and email, including outside office hours and on weekends according to a fixed schedule.
  • Documenting all service activities timely and accurately.
  • Participating in cross-training and cross-functional teams with other Duravant companies.
  • Complying with industry, company, and customer safe work practices.
Over de organisatie
Key Technology is the leading manufacturer of optical inspection, conveying, and sorting machines for the food industry. Our goal is to be the ultimate partner in the food processing industry. We serve the EMEA/ASIA market (Europe/Middle East/Africa, and Asia). Key Technology NBV is located in Hasselt (BE) and has sister companies in Beusichem (NL) and Walla Walla (USA), all part of the Duravant Group.

Duravant Lifecycle Services is a global network of aftermarket organizations of Duravant companies. We are set up to support improved local delivery of all services, from purchase to installation, parts and maintenance, to end-of-life and replacement.
We pay great attention to personal development, education, and training. Growth within our company can be in both specialization and different roles. Ultimately, we aim to build a long-term relationship where we carefully align talents and ambitions.
Over jou
  • Bachelor’s degree in a technical field (Electromechanics, Electronics, or similar) or equivalent experience.
  • Valid B driver’s license.
  • Experience and ability to travel extensively, up to 70%, including overnight stays if necessary and some weekends away from home. Occasional international travel may be required.
  • Solid knowledge of mechanical, electrical, and pneumatic components.
  • Ability to interpret complex technical information, including reading electrical schematics and mechanical drawings.
  • General PC knowledge, including hardware, software, and network communication.
  • Experience with variable frequency drive (VFD) parameter configuration.
  • Knowledge of Microsoft Windows Office applications.
  • Analytical skills for problem-solving.
  • Good communication skills in Dutch and English.
  • Self-motivated, professional, energetic, positive, and disciplined to perform under work pressure.
Voor jou
  • A good work-life balance.
  • A 39-hour workweek, giving you 6 additional leave days on top of your 20 statutory leave days, which you can schedule as you wish.
  • Travel allowance (per diem).
  • Group insurance.
  • Hospitalization insurance.
  • Meal vouchers.
  • 13th-month salary according to PC 209.
  • Eco vouchers according to PC 209.
  • Seniority build-up.
  • Electric company car with fuel card.
  • Laptop and mobile phone.
  • For every new employee we hire, we donate an amount to charity.
Does this sound good to you? If so, we look forward to receiving your application.

This is a direct contract with Key Technology. RecruitMens is assisting with the recruitment process.

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